Data protection

Data protection

External data protection officer
Am Brunnen 17
04159 Leipzig
E-Mail: datenschutz@osyscon.de


Peper & Söhne GmbH
Managing Directors: Christoph S. Peper, Malte F. Wilkens
Allerkai 4
28309 Bremen
Phone: +49 421 45 855 29 - 0
Fax: +49 421 45 855 29 - 29
Mail: info@peperundsoehne.de


(hereinafter: "We") as the operator of the website www.peperundsoehne.de is responsible for the personal data of the users (hereinafter: "You") of the website within the meaning of the German Data Protection Regulation ("DSGVO").


We protect your privacy and your private data. We collect, process and use your personal data in accordance with the content of this privacy policy and the applicable data protection regulations, in particular the DSGVO. These data protection provisions regulate which personal data we collect, process and use about you. We therefore ask you to read the following carefully.


1.1 For the purposes of this privacy policy, personal data means any information relating to an identified or identifiable natural person (hereinafter "data subject"). This includes, in particular, your name, email address, address and telephone number and, where applicable, your credit card and bank account details and VAT details if you are a registered trader.


1.2 Personal data also includes information about your use of our website. In this context, we collect personal data from you as follows: Information about your visits to our website such as volume of data transfer, the location from which you retrieve data from our website and other connection data and sources you retrieve. This is usually done through the use of log files and cookies. More information on log files and cookies is provided below.


1.3 Duration of storage: If we collect your IP address, it will only be stored for the time of your use of the website and then immediately deleted or anonymised by shortening it. The remaining data is stored for a limited period of time, but at the longest for as long as is necessary for the intended purpose of the collection. The storage period of personal data is also determined on the basis of the respective processing purpose and additionally on the basis of the respective statutory retention period (e.g. retention periods under commercial and tax law). If you have expressly given us your consent for the processing of personal data, this data will be stored until you revoke your consent.


2.1 Purpose of use
We use your personal data for the following purposes:


2.1.1 To provide the services you have requested;


2.1.2 To ensure that our website is presented in the most effective and interesting way possible to you;


2.1.3 To enable you to participate in interactive services if you so wish;


2.1.4 To inform you of changes to our services.


2.2 Legal basis
Your personal data is processed on the basis of the following legal grounds:


2.2.1 The collection of the data listed in section 1.2 (the information about your visits to the website, e.g. scope of data transfer, the location from which you retrieve data from our website and other connection data) is based on Art 6 (1) lit. f DSGVO. Our legitimate interest is to make visiting our website as pleasant and safe as possible and to improve our online presence by processing personal data.


2.2.2 The collection of information about your computer as described in sections 1.2 and 3.1 (IP address, status and data volume of the request) is based on Art. 6 para. 1 lit. f DSGVO. Our legitimate interest is to make visiting our website as pleasant and secure as possible and to improve our online presence by processing personal data.


2.2.3 The provision of personal data by you is required by law and in that case permitted pursuant to Article 6 (1) lit. b. DSGVO, if you conclude a contract with us or enter into contractual negotiations with us.


2.2.4 Should the consent have been the legal basis for the data collection/data processing, you may revoke it at any time. The lawfulness of the processing that took place on the basis of the consent until the revocation remains unaffected. To exercise your right of withdrawal, please contact us using the contact details above (under "Introduction").


3.1 Each time you access our website, we collect the following information about your computer: your computer's IP address, your browser request and the time of that request. We also collect the status and amount of data transferred as part of that request. We also collect product and version information about the browser used and the operating system of your computer. We also record the website from which our website was accessed. The IP address of your computer is only stored for the time of your use of the website and is then immediately deleted or anonymised by shortening it. We use this data for the operation of our website, in particular to detect and eliminate website errors, to determine the utilisation of the website and to make adjustments or improvements.


3.2 We may also collect information about your use of our website through the use of so-called browser cookies. These are small text files which are stored on your data carrier and which store certain settings and data for exchange with our system via your browser. A cookie usually contains the name of the domain from which the cookie data was sent, information about the age of the cookie and an alphanumeric identifier. Cookies enable our systems to recognise the user's device and make any preferences immediately available. As soon as a user accesses the platform, a cookie is transferred to the hard disk of the respective user's computer. Cookies help us to improve our website and to provide you with a better service tailored to your needs. They enable us to recognise your computer when you return to our website and thereby:
- Store information about your preferred activities on the website and thus tailor our website to your individual interests. This includes, for example, advertising that matches your personal interests.
- To speed up the processing of your requests.

We use cookies if you have explicitly consented to their use, Art. 6 para. 1 lit. a. DSGVO, the use is necessary for the conclusion or fulfilment of a contract with you or other legal provisions permit this.


3.3. In the cookies we use, only the data explained above about your use of the website is stored. This is not done by assigning it to you personally, but by assigning an identification number to the cookie ("cookie ID"). You can find out how to prevent the use of browser cookies in section 3.5.


3.4 We use the web analysis service Matomo on this website. This is because it allows us to analyse and check the use of our website. By means of the statistics thus obtained, we can improve our offer and make it more informative for you as a user. Matomo is self-hosted software to collect anonymous usage data for this website. Matomo generates reports that enable us to improve our services, in particular to create new content, improve the layout of our pages and the like. Matomo processes the following data:


Anonymised IP addresses by removing the last 2 bytes (i.e. instead of
Pseudo-anonymised location (based on the anonymised IP address)
Date and time Title of the accessed page 
URL of the page accessed
URL of the previous page (if allowed)
Screen resolution
Local time
Files clicked and downloaded
External links
Duration of page load
Country, region, city (with low accuracy due to IP address)
Main language of browser
User agent of the browser
Interactions with forms (but not their content)
We use Matomo if you have given us your consent to do so, Art 6 (1) lit. a DSGVO. You can revoke your consent at any time.


3.5 We would like to point out that you can configure your browser so that you are informed before a cookie is set and you can then decide in each case whether you want to accept or reject the respective cookie. You can also configure your browser so that no cookies are accepted at all. You can find out how to do this in detail in the help menus of your browser.


All information that you transmit to us is stored on servers within the European Union. Unfortunately, the transmission of information over the Internet is not completely secure and we cannot guarantee the security of any information transmitted to our website over the Internet. However, we secure our website and other systems against loss, destruction, access, alteration or distribution of your data by unauthorised persons by means of technical and organisational measures. In particular, we transmit your personal data in encrypted form. We use the SSL (Secure Socket Layer) [or TLS (Transport Layer Security)] coding system.


We do not pass on your personal data to third parties unless you have consented to the passing on of data or we are entitled or obliged to pass on data on the basis of statutory provisions and/or official or court orders. In particular, this may involve the disclosure of information for the purposes of criminal prosecution, to avert danger or to enforce intellectual property rights.


The Website may contain hyperlinks to and from third party websites. If you follow a hyperlink to one of these websites, please note that we cannot accept any responsibility or warranty for third-party content or data protection conditions. Please make sure that you are aware of the applicable data protection conditions before submitting personal data to these websites.


We operate social media profile pages on
We are permitted to do this in accordance with Art. 6 Para. 1 lit.f DSGVO.
Our legitimate interest is to keep you up to date about our services there as well. And to be able to interact with you there as well. The legitimate interest is therefore based on our interest in also being able to present ourselves in social media. In addition, we pursue marketing purposes as well as we take into account suggestions and input from our customers and site visitors in order to improve our services.


The respective platform operators have no influence on the processing of your personal data by us. We also do not pass on your personal data, which you provide to us via the above-mentioned channels, to third parties, but we reserve the right to delete such data in the event of illegal content. Please note that in the event that we forward messages to you via the above-mentioned platforms, we will only use them to respond to your concerns. Personal data that you forward to us via the social media channels will be deleted after we have responded to your request, namely when your request has been conclusively dealt with. If you post on our social channels, your contributions will remain accessible there for an unlimited period of time, unless we have to delete the respective contribution due to illegal content.


Following on from the above, we would like to inform you that we have no influence on deletion by the respective operators of the channels. In this case, the respective data protection notices of the respective platform operators apply, as follows:
Facebook: https://www.facebook.com/privacy/policy/
Instagram: https://privacycenter.instagram.com/policy/
LinkedIn: https://de.linkedin.com/legal/privacy-policy


The platform operators and we are jointly responsible. Insofar as tracking technologies are used by platform operators, this can also take place if you are neither registered with the platform nor even logged in. We have no means of influencing this. Insofar as personal data is processed in the United States of America, which is particularly the case with Facebook, there is no adequate level of data protection there. This means that government authorities in particular access the data for monitoring purposes, for the purposes of maintaining security. You will not be informed of this, nor can you appeal against it. We ask you to take this into account.


Google Web Fonts
This site uses so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly.


For this purpose, the browser you use must connect to Google's servers. This informs Google that our website has been accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f DSGVO.


If your browser does not support web fonts, a standard font from your computer will be used.
Further information on Google Web Fonts can be found at
and in Google's privacy policy:


Google Maps
This site uses the mapping service Google Maps via an API. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.


To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission.


Google Maps is used in the interest of an attractive presentation of our online offers and to make it easy to find the places we indicate on the website. This constitutes a legitimate interest within the meaning of Art. 6 Para. 1 lit. f DSGVO.


More information on the handling of user data can be found in Google's privacy policy: https://www.google.de/intl/de/policies/privacy.


We reserve the right to change these data protection provisions at any time with effect for the future. A current version is available on the Website. Please check the Website regularly for the latest version of this Privacy Policy.


You have extensive rights with regard to the processing of your personal data. First of all, you have an extensive right to information and, if necessary, you can request the correction and/or deletion and/or blocking of your personal data. You can also request a restriction of processing and have a right of objection as well as a right to data portability. If you wish to exercise any of your rights and/or receive more information about them, please contact us at datenschutz@peperundsoehne.de.


Furthermore, you have the right to lodge a complaint with a supervisory authority. If you have any questions, comments or requests regarding the collection, processing and use of your personal data by us, please also contact us using the contact details provided.